Frequently Asked Questions

New addresses are assigned when an applicant turns in a building permit application, or as part of the subdivision process.

You’ll need to give our office a copy of the legal description of the property, an assessor’s parcel number, and a plot plan showing the location of any proposed buildings. No addresses are assigned to vacant parcels.

Yes. If you are conducting any business within the Town boundaries, a business license is required.

Business licenses cost $50 per year. If you’re applying for a new business license in the second half of the fiscal year (between January 1st and June 30th), the fee is prorated to $25.

All businesses must renew their business licenses on July 1st of each year.

You can fill out an online application, print out a paper copy (PDF), or pick one up from:
Town Hall
325 W White Mountain Boulevard
Lakeside, AZ 85929

Any neighborhood with one of the following zoning types can allow manufactured homes:

• (MH-4) Manufactured Home neighborhood zoning district - 10,000 square feet per unit: Neighborhoods that can accommodate manufactured home subdivisions where all lots are at least 10,000 square feet in size.
• (MH-6) Manufactured Home neighborhood zoning district - 6,600 square feet per unit: Neighborhoods that can accommodate manufactured home subdivisions where all lots are at least 6,600 square feet in size.
• (MHP) Manufactured home park zoning district: Seasonal or permanent housing where residence is exclusively in manufactured homes.
• (R-3) Multiple-family residential zoning district - 6,000 square feet per dwelling unit: High-density residential neighborhoods. Only Class A manufactured homes, with a minimum width of 24 feet, a minimum length of 40 feet, and a foundation wall are allowed.

To find out what type of zoning applies to a particular neighborhood, please ask our office using our Town Contact Form or by calling 928-368-8696.

Fill out an application form and turn it in to Community Development Department, along with any other requested information, and pay a $100 application fee. Once we receive your application, we will schedule a public hearing with the appropriate Town board. All property owners within a radius of 300 feet will be notified of any proposed zoning changes, and of the time and date of the public hearing.

Yes, if it is inside a garage or carport, or placed in the rear or side yard. You may park it at the front of your property for no more than 72 hours for the purposes of loading or unloading it. At no time can it be used for living, sleeping, or housekeeping purposes.

These rules apply all trailers. The following list is illustrative, but not all inclusive:

• Boats
• Camping trailers
• Motor homes
• Travel trailers
• Truck campers
• Flatbed trailers
• Box trailers
• Tool trailers
• Dump trailers
• Semi trailers

A site/plot plan is a drawing of your lot, showing the size and shape of the property and everything on it. Some things to keep in mind:

• This includes both existing and proposed structures (please indicate which is which).
• It must be drawn to scale, and show the distances from buildings to property lines, and between other elements such as sheds, fences, garages, or other accessory structures.
• An arrow indicating which way is North, the street name and address, a legal description of the property, and the location of water, gas, electric, and sewer lines should also be shown on the drawing, along with any easements affecting the property.
• Topography showing the relative slope of the ground surface should be indicated either by contour lines, or by spot grades related to elevation of a known point.

If a building, structure, or other use of land was legal when it was constructed, then it generally stays legal, even if new regulations or amendments (that might otherwise make it illegal) are passed later.

Our staff keeps records that can sometimes confirm that a particular structure was in place before a new regulation was passed. If we don’t have a record, the owner will need to provide some type of documentation from an independent third party that substantiates their claim, along with a site plan (a drawing that shows all uses and structures on the property in question).

If an owner can’t prove that a structure existed before the regulation in question was passed, they’ll need to comply with it. Please contact our office at 928-368-8696 if you think that your land use might be legal nonconforming, and we’ll begin searching our records.

Conditional uses are neither absolutely permitted as a right, nor prohibited by law. They must be applied for and approved by the Planning and Zoning Commission. The conditional use regulations attempt to allow some flexibility, while still providing for the general health and safety of the community.

Conditional use permits are authorizations by the Town to allow a nonconforming use of land or structures. They require a public hearing, and are only granted for uses expressly authorized by the Town’s zoning regulations.

To find out how to apply for a conditional use permit, please visit our Conditional Use Permits page.

Yes, the Planning and Zoning Commission can hold a public hearing to decide whether or not to revoke a permit if any of the following conditions are met:

• There is a failure to comply with any conditions of the permit’s original approval, or other applicable provisions of the Town’s zoning regulations.
• The conditional use stops for a year or more (or isn’t constructed within a year of the permit being granted).
• The Town’s General Plan changes, so that the use in question is no longer permitted in that district.

A variance is relief from or a modification of some provision of a zoning ordinance due to special circumstances which are not authorized in the Town’s zoning regulations. In Arizona, only the local Board of Adjustments can grant a variance.

Fill out an application and turn it in to the Community Development Department, along with any other requested information, and pay a $100 application fee. Once we receive your application, we will schedule a public hearing with the Board of Adjustments, who will decide whether or not to allow the variance.

A Planned Unit Development (PUD) provides a broad framework for the development of:

• Any necessary commercial areas
• Off-street parking
• Open spaces for recreation
• Preservation of our rural atmosphere
• Subdivisions, or other land use projects containing various dwelling types

A subdivision is a plot of land (whether improved or unimproved) which has been divided for the purpose of sale, lease, or for cemetery purposes, into four or more pieces.

A minor land division means the land has only been split into two or three lots (not enough for a subdivision).

A land split falls under the definition of a minor land division, which means the land has only been split into two or three lots (not enough for a subdivision).

A conditional use permit authorizes a property owner (or their agent) to use property in a way that isn’t absolutely permitted as a right, but also isn’t directly prohibited by law. Permits must be approved by the Planning and Zoning Commission after a public hearing; the regulations they follow attempt to allow some flexibility, while still protecting the general health and safety of the rest of the community.

The use in question has to be consistent with the intent and purpose of the zoning district in which it is located; it should also fulfill a public need, or provide a public benefit. Each type of zoning district has specific requirements for conditional uses, and the proposed use also has to comply with those requirements. For information on the specific requirements for your zoning district, please contact us.

Yes, the Planning and Zoning Commission can hold a public hearing to decide whether or not to revoke a permit if any of these conditions are met:

• There is a failure to comply with any conditions of the permit’s original approval, or other applicable provisions of the Town’s zoning regulations.
• The conditional use stops for a year or more (or isn’t constructed within a year of the permit being granted).
• The Town’s General Plan changes, so that the use in question is no longer permitted in that district.

Yes. There is a $200 application fee, and a $200 advertising fee.

An administrative review is completed within three days. Building plans are usually reviewed within 18 working business days after the administrative review.

A building permit expires either:

• 180 days after the date it was issued, if no work has been started
• If the work is abandoned for more than 180 days after an inspection

Yes. A permit which has not expired may be extended once for 180 days, upon written request to the Building Official.

If your permit has expired, a new permit is required in order to continue work. The new permit will cost one half the original fee, provided no changes have been made and the permit has been suspended or abandoned for less than one year. To renew a permit which has been expired for more than one year, the cost will be the full fee.

Square footage is a key factor in determining permit fees. The exact fee can only be determined after the Building Official has reviewed the plans, but you can get an idea by viewing our Town Fee Schedule (PDF).

No. However, there are restrictions regarding height and placement. Contact the Building Official at 928-368-8696 for more information.

A site/plot plan is a drawing of your lot showing the size and shape of the property and everything on it, both existing and proposed. It should be drawn to scale, and show the distances to property lines, and between other elements such as buildings, fences, garages, or other accessory structures. An arrow indicating which direction is North, the street name and address, legal description of property, and location of water, gas, electric, and sewer should also be shown on the drawing, along with any easements affecting the property. Topography showing relative slope of the ground surface should be indicated either by contour lines, or by spot grades related to elevation of a known point.

After a permit is obtained and work is completed according to the schedule on the permit, call 928-368-8883 at least one working day prior to the day you want the inspection.

Within the next working day (e.g, Friday call-in leads to Monday inspection).

Due to varying work schedules and staff availability, only general arrival times can be given.

The project should be completed according to the approved plans. All electrical, plumbing, mechanical, and structural installations must be completed.

A Certificate of Occupancy is a formal document that is issued when the project has been completed according to the approved plans and certified correct by the Building Official. Occupancy can only take place after issuance of this certificate.

• Don’t travel during a storm unless you absolutely need to.
• Tell a friend or family member where you’re going, and when you’ll be back.
• If you get stranded, don’t leave your vehicle; light flares around it (if you have them) and turn on your hazard lights.
• Prepare your car for winter; if you’ve been putting off that visit to the mechanic, now’s the time!
• Try to keep your gas tank at least half full at all times.
• Learn how to avoid crashes: slow down, and leave an 8- to 10-second distance between your vehicle and the one in front.
• Stick a bag of non-clumping kitty litter in your trunk; it can help you get better tire traction if you get stuck.
• Find out about snow plowing; information on how the Town handles that is here. 

• Make sure that you have essentials like blankets, flashlights, a first aid kit, bottled water, and non-perishable food.  You should always have enough on hand to last everyone in the household for at least 72 hours (3 days).  For more tips on making your own "72-hour Kit," check out this site.
• Don't forget your pets!  Your cat or dog will need food and water, too.
• Keep your medications refilled; make sure you have at least a week's worth on hand at all times.  (Remember that bad weather can sometimes delay shipments to local pharmacies, too, so they may take longer than usual to process refills.)
• Flashlights are preferable to candles for an emergency kit: they usually last longer, and are much less likely to start an accidental fire.  Just make sure to check your batteries!
• Use your library card!  Before the storm hits, come in to Pinetop-Lakeside Library and stock up on free entertainment; we have books (no power needed!), movies (we bet we have at least a few you haven't seen before), audiobooks (great to listen to while you make all of those big holiday meals!), and board games (we're not responsible for any family feuds that start with a game of Monopoly) to keep you and your kids occupied inside while the snow falls outside.

• Turn a bathtub or shower faucet on a little bit and leave it dripping.  Water expands when it freezes, and if that happens inside your pipes, they can burst.  A dripping faucet can help keep the water moving and will reduce some of the pressure.

• If you use a furnace, change your filters regularly (how often depends on how much you use it, what type of furnace and filters you use, and whether or not you have pets), and check to see what type of exhaust vent/pipe it uses.  Some types can become blocked by deeper-than-usual snow, and may need to be cleared periodically throughout any severe storms.
• If you use a fireplace, or a wood or pellet stove, make sure to have your chimney or exhaust vents inspected at least once a year, and cleaned or repaired if necessary.  Try to keep at least a week's worth of firewood or pellets on hand at all times.

• In wilderness accidents in particular, it's important to keep a cool head.  Help is often hours (or even days) away, so it's important to assess the situation and do what you can, without making the situation worse.  You won't be much help to a fellow camper who's injured if you break your own leg because you were rushing; pay attention, and stay calm.
• If you get lost, hug a tree.  It's much easier for searchers to find a person who's staying put than one who's wandering around in an unpredictable way.

• Take along more food and water than you need.  If you do run out, then:
  • Don't drink stream or lake water unless you boil it or use a water purification tablet on it first.
    • At this altitude, water boils at a much lower temperature than at sea level, so it takes longer to kill off harmful bacteria.  You'll need to keep the water at a rolling boil for at least three minutes to make sure it's safe to drink.
  • Use caution; some plants are poisonous.
    • Avoid wild mushrooms entirely; several local varieties are very dangerous, possibly even fatal, and it's tricky to tell them apart from more harmless ones.  Don't take the risk!
• Bring a small hand mirror and a whistle with you. If you get lost, the mirror will let you signal rescue planes or helicopters, and the sound of the whistle will carry much farther than your voice to ground-based search parties.
• Always tell someone where you're going, and when you plan to be back.
• Try to avoid going out into the forest in groups smaller than three people.  That way, if one person is seriously injured, the second person can stay with them while the third person goes for help.

• Cell phone signals can be unpredictable, particularly in areas with a lot of tall pine trees and high ridges.  Plus, many wilderness areas in the White Mountains have never had cell phone service.  If you're having trouble getting a signal, try this:
  • Turn off any non-essentials, like Bluetooth and WiFi reception, and make sure no apps are running in the background,  That will help preserve your phone's battery for as long as possible.
  • If you're able to, move to the top of the nearest ridge or hill, particularly if it has an area with no trees.  A clear line of sight between you and the nearest cell phone tower will make it much easier for your phone to connect.
  • Even if your cell phone carrier doesn't offer service in this area, you'll still be able to call 911 if your phone can connect to a tower; keep trying periodically.

• While direct encounters with bears are infrequent in this area, they do happen.  Generally, they happen when a bear is foraging for food, and learns that a human neighborhood is a good place to find it.
  • Avoid leaving garbage where a bear can get to it.  Keep dumpsters or trash cans in an enclosed area whenever possible.
  • Don't let your pets roam loose unattended, and don't leave pet food outdoors.
  • If you see a bear in or near your neighborhood, contact the Arizona Game & Fish Pinetop office at 928-367-4281 to report it immediately.
  • The bears in our area are black bears, not grizzlies; it's much rarer for them to actually attack a human.  If they do, don't attempt to play dead; instead, make yourself look as large as possible, and fight back aggressively and loudly.
  • For more information, see this brochure.

• Mountain lions are generally shy of humans, and it's rare to see one.  If you do, report it to the AZ Game & Fish Pinetop office at 928-367-4281.
• Do not attempt to run from a mountain lion, as this can trigger their hunting instincts.  Make eye contact with them, speak loudly, and back away slowly.  If they try to run away, let them!
• If the mountain lion does attack, they will generally try to bite at the head or neck.  Protect your throat, try to stay on your feet, and fight back aggressively; many potential mountain lion victims do manage to fight them off successfully.
• Although extremely rare, cougars can carry the rabies virus.  Anyone bitten by a cougar should be vaccinated as soon as possible.
• For more information, see this brochure.

• It's extremely rare for coyotes to confront humans, but they can be dangerous to pets and small livestock, and are much more likely to attack humans if they've become comfortable around them.
  • Coyotes can also carry the rabies virus; people or pets who have been bitten by a coyote should be treated by a doctor or vet as soon as possible.
  • If you see a coyote in or near your yard, chase them off immediately; loud noises and bright lights are both good deterrents.
  • For more information, see this brochure.

• While elk are almost never aggressive towards humans unless they feel threatened, they can pose a significant hazard to drivers, particularly around dawn or dusk.
  • Pay close attention to the road; use your headlights, even if it's not yet full dark.
  • If you see one or more elk near the road you're driving on, slow down; they can move unpredictably and quickly.
  • Adult elk generally weigh between 500 - 700 lbs.; even aside from the injury to the animal, hitting one is usually enough to do significant damage to a vehicle and its occupants.  Always use caution when driving through elk country!

• Javelina are not predators, but they can be very aggressive in defending themselves, and are potentially dangerous to both humans and pets (particularly dogs, which they view as a threat).  They are also considered garden pests, as they will frequently dig up plants to eat.
• If you see a javelina acting aggressively, particularly towards humans, report it to the AZ Game & Fish Pinetop office at 928-367-4281.
• For more information, see this brochure.

• Raccoons are clever and opportunistic, and can be annoying pests unless precautions are taken.
  • It's rare to see them since they're nocturnal, but it's very common to wake up in the morning to a yard covered in garbage and raccoon tracks.  To prevent this, keep trash indoors, or in other areas they can't reach.
  • Don't feed pets outdoors; they will help themselves to your cat or dog's food.
  • Loud noises and bright lights will usually scare them off.
• Raccoons can also carry several diseases that are dangerous to humans and pets, such as rabies, and both the canine and feline forms of parvo.  Any people or pets that are bitten or scratched by a raccoon should be treated by a doctor or vet as soon as possible.
  • If you suspect a raccoon may be rabid, report it to AZ Game & Fish Pinetop office at 928-367-4281.  Also, note that it is illegal to trap or kill raccoons yourself; if one needs to be removed, contact Game & Fish.
• For more information, see this page.

• Rodents can carry numerous diseases, many of them fatal to humans or their pets.  Some of the more serious ones known to be found among rodents in our region are:
  • Rabies
  • Plague (bubonic, septicemic, and pneumonic varieties)
  • Hantavirus
• Any humans or pets who are bitten or scratched by a wild rodent should see a doctor or vet as soon as possible.
• Use extreme caution when cleaning up after wild rodents, as hantavirus spreads most easily through contact with their urine or feces.
• Never approach a wild rodent, including squirrels and chipmunks; although they may look fluffy and cute, they are still wild animals, and will defend themselves if they feel threatened.

• Skunks are mostly seen as a nuisance animal, but they have also been known to carry rabies.  Any humans or pets who are bitten by a skunk should be treated by a doctor or vet as soon as possible.
• Skunks generally have little fear of humans, probably thanks to their extremely potent, foul-smelling spray, but it's not wise to make one nervous.  Never corner, threaten, or attempt to trap a skunk; if you see one, move slowly and non-threateningly, and attempt to back away.  If it wants to leave, let it!
  • If you suspect a skunk has moved into or under your home or garage, wait until it has gone outside to look for food, and then block whatever opening it's using to get inside.  Take care not to trap the skunk; if one sprays inside or underneath your home, it can permanently damage belongings like carpet, drapes, and bedding.  If that happens, you may want to consider contacting a professional cleaning service.
  • If a skunk has sprayed near your home, you can try to combat the smell by placing several open bowls of white vinegar in each affected room.  Air purifiers, baking soda, and deodorant sprays may also help, although they are usually not enough to get rid of the smell on their own.  Once the smell has dissipated outside, open doors and windows to help ventilate the affected area.
• Skunk spray isn't usually directly harmful as long as it doesn't get in the eyes, but it can be extremely unpleasant if it gets on you or your pets, and the smell can cause nausea (or even vomiting).  Those with sensitive skin may also notice skin irritation if they are sprayed directly.  Flush any affected areas with copious amounts of water (particularly the eyes), and if necessary, seek medical attention.
• Unfortunately, tomato juice doesn't actually take away the smell of a skunk's spray.  Repeated washings of humans, pets, and clothing with soap and water will likely be necessary; clothing that was sprayed directly may not be salvageable.  Baking soda and peroxide mixtures may help neutralize the smell, and soap will help remove the oils present in the spray, which are what make it linger so long.

• There are fewer venomous snakes in this part of Arizona than in many of the desert regions, but they are still present.  Any humans who are bitten by a snake should be treated in an emergency room; pets should be taken to the vet as soon as possible (make sure to let your vet know your pet was bitten by a snake when you contact them).
• Generally, snakes are seen in the spring and summer months, as they prefer the warmer weather and increased sunshine; one of a snake's favorite activities is usually basking in the sun on top of a warm rock.  It's rare to encounter one in the late fall or winter.
• Most of the venomous snakes in our area are rattlers, which will usually give you warning when you wander into their space.  Try to avoid the snake while you wander right back out of it.
• For more information, see this brochure.

• .Most spiders aren't considered a danger to humans, although their bites can still be painful (hello, tarantulas!).  However, some have venom in their bites that can be extremely harmful, or even fatal.
  • In our area, the two most common potentially deadly spiders are the Black Widow and the Brown Recluse.
    • Black Widows are small, black spiders with stubby bodies and legs; females often have a red mark on their abdomens, usually shaped like an hourglass.
      • They are common in wooded areas and will occasionally move into homes, but are fairly shy.  Be careful when turning over rocks or fallen trees, as they like to live under them.
      • If you are bitten by one, seek medical attention immediately.  Children and the elderly in particular may want to consider a visit to the emergency room.
    • Brown Recluses are small brown spiders, and move very quickly.  They are rare in areas with a lot of foot traffic, but will move into places like sheds and outdoor storage areas that don't see a lot of human activity.
      • Brown Recluse venom is particularly vicious, and anyone who has been bitten by one should go to the emergency room immediately.  Even a small bite can lead to permanent skin and nerve damage, loss of a limb, or death if left untreated.

• Ticks can carry a host of illnesses that are harmful to humans, including Lyme disease.  Their bites can also be painful and annoying to both humans and their pets.
  • Different ticks can be found across the United States, but not all types of ticks carry all diseases; it's unlikely that a tick bite you receive here in Pinetop-Lakeside could result in Lyme disease, but not impossible.  And it's still a good idea to see your doctor if you do have a tick bite so that you can be checked for other conditions, particularly if you develop a rash or fever.
  • Ticks like to live in tall grasses, wooded areas, and on animals.  They're also active year-round, although you're more likely to come into contact with them during the warmer months.
    • If you're going out into the woods or meadows in our area, especially in the summer, it's a good idea to treat your gear (including clothing, boots, tents, and other camping gear) with a tick repellent; the CDC recommends using products containing 0.5% permethrin, which will keep protecting you through several washings.
    • You can also use insect repellents containing DEET, picaridin, IR3535, Oil of Lemon Eucalyptus (OLE), para-menthane-diol (PMD), or 2-undecanone to protect your skin directly.
      • Do not use insect repellent on babies younger than 2 months old.
      • Do not use products containing OLE or PMD on children under 3 years old.
  • If you do get bitten by a tick, it should be removed as soon as possible to reduce the risk of disease.
    • Use fine-tipped tweezers to grasp the tick as close to the skin’s surface as possible. Pull upward with steady, even pressure. Don’t twist or jerk the tick, since this can cause the mouth-parts to break off and remain in the skin.
    • If it does break off and you are unable to remove the mouth easily with clean tweezers, leave it alone and let the skin heal.
    • After removing the tick, thoroughly clean the bite area and your hands with soap and water.
• For more information, see this site.

• Woodpeckers aren't dangerous to humans, but they are sometimes considered a nuisance or damaging pest when they attack wooden buildings, pecking holes with their beaks in search of insects.
  • Woodpeckers are federally protected, so any prevention or woodpecker control/management is subject to compliance with federal law. Please keep this in mind when considering how to get rid of woodpeckers.
    • Also, woodpeckers like to eat bark beetles, which are one of the biggest threats to our forests.  When they're not damaging your home, woodpeckers are your friends!
  • Because woodpeckers can be very persistent and are not easily driven from selected pecking sites, any woodpecker control effort should be started as soon as the problem begins.
    • To prevent further damage to wood beneath the eaves, a professional can install plastic bird netting from the gutter angled back to the siding below the damaged area.
    • Metal sheeting like aluminum painted to match the siding can also be installed over the area being attacked.
    • Permits are required for the use of traps, so it’s advised to contact a licensed pest control professional if a woodpecker issue is suspected. A professional will ensure all woodpecker management methods of control are compliant with federal law.
    • Serious damage is more likely to occur to summer or vacation homes that are often vacant, since the attack can persist for long periods of time before being discovered.
  • Some birdwatchers like to attract woodpeckers to their neighborhoods; for the sake of the birds, your neighbors' homes, and the forest itself, please don't!  If you want to see woodpeckers, it's best to seek them out in the woods, in their natural habitat.

• The National Fire Protection Association's Firewise USA program helps homeowners and community members know what to do to make their homes and communities more fire safe.  Their website is here.
• You can also contact your local fire department for more information on making a specific home or business more fire safe, or to find out dates and times for any planned fire prevention-related community activities.

• The best place to check for current fire restrictions is https://311info.net
  • For a guide to what each level of fire restrictions means (Stage I, Stage II, Red Flag, etc.), check out the Apache-Sitgreaves National Forest's website here.
• For information on wildfires in progress, go to https://inciweb.nwcg.gov/
  • InciWeb has information on fires across the nation, including maps of the fires' current locations, percentage of containment, contact information for the agencies in charge of fighting the fires, and recovery resources for those affected.

• The New Mexico Environmental Public Health Tracking Program has created this page as a guide to gauging smoke and airborne particle levels, and to help you decide how much is too much.
• The Arizona Department of Environmental Quality also stations their Portable Particulate Monitors in various locations throughout the state; to see their current locations and readings, go here.

• The Arizona Emergency Information Network has a guide to preparing for an evacuation due to fire or other natural disasters.  You can see it here.
• Keep an eye on http://311info.net/ 
  • This is the website for the Northeastern Arizona Public Information System; if a pre-evacuation or evacuation is called for, it will be announced there.  You can also sign up to have public safety notices sent to you by email, text message, or robo-call (or any combination of the three).

It is illegal to have a campfire when Stage 1 Fire Restrictions are in effect. Exemption: Fires (charcoal and campfires) used for cooking, providing warmth, or for recreational purposes are permitted in areas designated for that purpose, in a metal grill or fire pit. The area must be barren and cleared of all debris.  An adult person must attend to the fire at all times with no exceptions. 

Yes, you are permitted to use personal heating and cooking devices solely fueled by liquid petroleum or LPG fuels that can be turned on and off.

No, burning of debris is prohibited during Stage 1 Fire Restrictions, even with a valid permit.

During Stage 1 Fire Restrictions, smoking is limited to designated areas only. Designated areas include inside an enclosed vehicle, building or in designated smoking areas that have been cleared of combustible materials. These areas may include porches, garages, carports, and parking lots. Smoking materials always must be properly extinguished and disposed of. Lit smoking materials may never be discarded from a vehicle or in a public place.

Yes, target shooting is allowed where legally permitted. However, the use of explosive targets or tracer rounds are prohibited. Also, the use of any and all consumer fireworks are strictly prohibited.

During “red flag warning,” “wind advisory” or “high wind warning” conditions, no open outdoor fires, campfires, charcoal fires, or outdoor smoking is permitted on either public or private property within the Town.

A Short-Term Rental, also known as a vacation rental, is the rental of a legally permitted dwelling unit for periods of less than 30 consecutive days per occurrence. A Short-Term Rental Permit Registration is required prior to advertising and renting your property.

"Short-term rental" and "vacation rental" are interchangeable for purposes of this chapter and mean any individually or collectively owned single-family or one (1) to four (4) family house or dwelling unit, or any unit or group of units in a condominium or cooperative, that is also a transient public lodging establishment or owner-occupied residential home offered for transient use. "Vacation rental" does not include the following:

1.    Accommodations or property that is classified for property taxation under A.R.S. § 42-12001, as may be amended; or

2.    Any unit used for nonresidential use, including a special event that would otherwise require a permit, retail, restaurant, banquet space, or other similar use.

"Timely manner" means responding to complaints and emergencies in person, by phone, or by email within twenty-four (24) hours from the request by public safety personnel.

"Transaction privilege tax license" is the license issued by the State of Arizona pursuant to A.R.S. Title 42.

"Transient" has the same meaning prescribed in A.R.S. § 42-5070, as may be amended. (Ord. 23-461 § 1)

• Single-family houses
• 1 to 4 unit houses (duplexes, etc.)
• Condominiums, townhouses, manufactured homes, cooperatives, or timeshares
• Individual rooms within any of the above
• Guest houses, casitas, mother-in-law quarters

• The use of structures not approved as a dwelling unit; unsafe structures (garage, shed, etc.) that do not meet health and safety standards.

• Campers, tents, RV’s.

Any owner renting a property for a period of 29 consecutive days or less is required to apply for a Short-Term Rental Permit. The owner(s) is responsible for knowing and complying with all ordinances, resolutions, and regulations that apply to short-term rentals within the Town of PINETOP-LAKESIDE.

Renting or advertising your home for rent on a short-term basis without a permit is in violation of the Town of Pinetop-Lakeside’s ordinances and is subject to enforcement processes as provided for in Town Code Chapter 5.28.030.

$250 annually

No. You are only allowed to short-term rent one dwelling unit per permit in the Town of Pinetop-Lakeside. Each STR requires its own permit.

Yes. The STR Registration Number must be posted in every online advertisement for the STR as well as in a conspicuous place within the short-term rental unit at all times. Your STR Registration PDF can be found in the Business Center by clicking your account name under "Manage Your Account(s)".

1. Contact the State of Arizona Department of Revenue (aztaxes.gov)
    You will need a Transaction Privilege Tax License from the State of Arizona.  
2. Contact GovOS at blt.str.support@govos.com or by phone at (888) 751-1911 for assistance. You will need to confirm account details to be verified for the account. To protect the security of property accounts, you will need written (e-mail) permission from a registered owner or officer of the property for us to provide you with an activation code.

If the HOA rules allow for rentals of less than 30 days – check the HOA rules. The Town does not enforce or have copies of HOA rules.

Contact GovOS at blt.str.support@govos.com or by phone at (888) 751-1911 for assistance. You will need to confirm account details to be verified for the account. To protect the security of property accounts, you will need written (e-mail) permission from a registered owner or officer of the property for us to provide you with a new activation code.

From the Login page, click the “Forgot your password” link and follow the instructions that will be e-mailed to the User’s registered e-mail address.

Yes - to do so, click Add Accounts from your user login under Manage Your Account(s). 

Yes, each property can have an unlimited number of users. Each user is required to provide the 6-digit Account Number and the Activation Code to be authorized to connect to an existing property record.

All users need to register, just as you did, by going to the home page for that jurisdiction, https://portal.deckard.com/az-navajo-town_of_pinetop_lakeside-str-portal/ . They will click on the "Go" button under "New Users.” They will also need the 6-digit account number and Activation Code for the property.

Please email Mackenzie Valichnac at  mvalichnac@pinetoplakesideaz.gov. Please include the closure date and the reason you are closing the account.

If you are not able to address your neighbors in person, we suggest looking up their mailing information on the County Property Information Map. 

You could then send them a certified, return receipt letter for proof of notification. 

You need to notify all neighbors adjoining your property in 360 degrees. 

All major credit cards are accepted.

For your security, We do not store any payment information in the system. You will need to enter your desired payment information each time you check out.

No.

In an emergency dial 911

STR Incident hotline: 928-800-5901

Police non-emergency Pinetop-Lakeside Police Department at (928) 537-4365

If vehicles are obstructing traffic or illegally parked, call The Pinetop-Lakeside Police at (928) 537-4365.

Yes. One of the requirements of the STR permit is to provide the immediate neighbors with 24-hour emergency contact information. If this has not been provided, please call the incident hotline at 928-800-5901 and file a report.