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1. What if I have a complaint or concern about a vacation rental in my neighborhood?

In an emergency dial 911

STR Incident hotline: 928-800-5901

Police non-emergency Pinetop-Lakeside Police Department at (928) 537-4365

2. What do I do if my neighbor’s guests are parking in front of my house?

If vehicles are obstructing traffic or illegally parked, call The Pinetop-Lakeside Police at (928) 537-4365.

3. Should I have emergency contact information for the STR next-door to me?

Yes. One of the requirements of the STR permit is to provide the immediate neighbors with 24-hour emergency contact information. If this has not been provided, please call the incident hotline at 928-800-5901 and file a report.